If you're looking for your favorite hairstylist, colorist, perm etc... that used to work at Rocco Altobelli in Edina then you now will know exactly where they are working. They are working at SALON LILI owned/operated/or managed by Bill (Colorist)at in the strip mall of Sundial Center.
5757 Sanibel
Minnetonka, MN
I went to SALON LILI today (5/29/08) and noticed it has remodeled the old location that was an abandon gas station. They did an excellent job for remodeling with employee and customer concept in mind. In another term, "Employee and Customer Centered" philosophy. The environment has very well relaxed with soft music in the background, open space, funky and comfortable chair and table. You can wait in the center of the location where you can interact with others instead of staring in the white wall like Rocco has. Staff asked if we would like anything to drink. They offered all kind of refreshment but we preferred water. I was curious what they will bring out. It was a glass of water with full of ice cubes and the best part was a piece of lemon on top. Ooh how refreshing and tasty the water was. The way staff interact to each other and customer at an intimate and family level. That is how it should be because you paid big buck for a hair cut you should be treated at a personal level to understand about you to do the best cut that would match your face, head, body and hair type.
I bet Rocco Altobelli did have a customer orientation philosophy at first but when they get too big they shift their focus into a profit-driven salon.
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